Frequently asked questions

Do you accept returns ?


We are unable to accept returns.




What is the Shelf life of the Sorrel Beverage ?


One year if kept in a cool dry place. After opening please refrigerate.




Does Clovesz sell wholesale ?


Yes please reach out by email hello@alaila-lee.com




Do you consider your product to be “small batch” ?


Yes our beverages are made in small batches to maintain the true taste of the caribbean.




How long can shipping take?


Once items are shipped 1-3 business days.




When do you ship ?


We send out packages between Mon-Wed… to ensure our packages are not sitting in hot warehouses.




What shipping company do you use ?


USPS